Cancellation & Replacement Policy

Cancellation & Replacement policy is to be stated on the website if allowed, the expected time span for the reporting an item/goods order to be cancelled/replaced and the related conditions. The conditions under which cancellation & replacement will be allowed has to be mentioned

Items/Products/Services Pricing

The Pricing of the Tickets may vary from Event to Event. The customer has to visit the www.gctravels.in when required for latest pricing.

Method of Payment, Card Types accepted and Currency

We accept payments online using Visa and MasterCard credit/debit card (or any other agreed currency)

No Shows

No show by the guest at the accommodation establishment without prior warning shall be considered a cancellation. There shall be no refunds applicable in the case of no shows.

Rates and Currency

Unless otherwise specified all rates quoted are net and non-commissionable, inclusive of all taxes and service charges except any city taxes, resort fee or other charges directly payable at the hotel by the guests.

You must pay the invoices in the same currency as they are raised. In case You are desirous of settling invoices in a different currency, we may allow so only at our discretion at an exchange rate determined by Us.

Booking Procedures for Hotels & Apartments

You must not use the online booking system for any bookings other than FIT bookings. Any booking containing 9 rooms or more either as a single or as a consolidated booking with the same check-in and check-out dates maybe considered by the Hotel as a Group booking, and is liable to be cancelled by the Hotel if found to be in violation of the booking procedure. For all Group bookings, please write to us at GLOBAL CONNECT TRAVELS.IN

No Liability for Onward sales

Our contract for the sale of travel components is with You. A Guest purchasing travel services contracts with You and not Us. The Onward Sale of travel components is your responsibility. We do not accept any liability for Onward Sales to a guest nor do we accept liability for anything which may go wrong with a travel service. The classification of all accommodation is provided to us by the supplier of the accommodation. We are not responsible or liable for any errata or inaccurate information provided to us by the supplier including but not limited to images, descriptions, amenities/facilities, tariffs, reviews and any other information that the supplier uses to promote and market its properties.
We are not responsible or liable for any dispute between You and a guest arising from the Onward Sale of a travel service by You to a guest. If any claim is made against us following an Onward Sale by You, then You shall indemnify Us against all losses, fees, expenses and costs arising as a result of that claim.

Credit Card Chargeback

You may use your company credit card or guest’s credit card for bookings. A guest’s credit card must only be used to pay for bookings of the same Guest. You are solely responsible for ensuring that a genuine credit card is used for paying for bookings.
You take complete liability for any losses or damages arising out use of fake or stolen credit cards or from any chargeback.

Refunds

The refund shall be made to the original instrument used at the time of booking. In the event GLOBAL CONNECT TRAVELS PVT LTD. is unable to immediately refund the amount, such amount shall lie as future available credit for the customer.
Refunds will be done only through the Original Mode of Payment

PROHIBITED CONDUCT

Your use of the Service must be in compliance with the terms mentioned herein and the laws of your country at all times.
The following is a non-exclusive list of content, and behaviour prohibited:
• Any content that contains or contains links to: nudity, pornography, adult content, materials with sex or foul language.
• Any content that condones, promotes, contains, or links to hackers, or other piracy related information.
• Content that has been promoted through the sending of Spam or mail fraud schemes, or pages that promote or condone the sending of Spam.
• Content that is grossly offensive to the community, including blatant expressions for bigotry, prejudice, racism, hatred or excessive profanity, or to post any obscene, filthy, excessively violent, harassing, or otherwise objectionable material.
• Content that infringes or violates any copyright, patent, trademark, service mark, trade name, trade secret, or other intellectual property right of any third party.
• Content that promotes mail fraud, multi-level marketing (pyramid) schemes or other illegal or fraudulent activities.
• Content that posts or discloses any personally identifying information or private information about any third parties without their express consent.
• Reverse engineering, reverse compiling or otherwise deriving the underlying source code or structure or sequence of any service, solution or technology.

COPYRIGHT

The copyright in the contents of this website belong to GLOBAL CONNECT TRAVELS PVT LTD. Accordingly, GLOBAL CONNECT TRAVELS PVT LTD. reserves all rights. Copying of part or all the contents of this website without permission of GLOBAL CONNECT TRAVELS PVT LTD. is prohibited except to the extent that such copying is necessary for the purposes of availing of the Services herein.

AVAILABILITY OF SERVICES

The products and services displayed on the Site may not be available for purchase in your particular country or locality. The reference to such products and services on the Site does not imply or warrant that these products or services will be available at any time in your particular geographical location. You should check with your local GLOBAL CONNECT TRAVELS PVT LTD. authorized representative for the availability of specific products and services in your area.

DISPUTE RESOLUTION

If any dispute arises between you and us during your use of the Service or thereafter, in connection with and arising from your use or attempt to use this Site and the Service, the dispute shall be referred to arbitration. Each Party shall mutually appoint a sole arbitrator. The arbitration proceedings shall be in the English language.

Grievances

In the event of any grievances regarding our services you may write to us at hr@gctravels.in